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The answers to your questions
Here you will find all our answers to the most frequently asked questions from our customers.
Do not hesitate to contact us if you cannot find your answer! The Villa Florentine team is at your disposal.
L’équipe Villa Florentine se tient à votre disposition.
Villa Florentine is located in the heart of Old Lyon, on Fourvière Hill, and offers an exceptional panoramic view of the city.
Villa Florentine is a 5-star Relais & Châteaux hotel, combining luxury, serenity and historical heritage.
Here are the arrival and departure times at Villa Florentine:
- Check-in: from 16:00
- Check-out: until 12:00
Yes, secure private parking is available upon reservation (valet service possible). Charging stations for electric vehicles are also available.
Lyon Part-Dieu Train Station and Lyon Perrache Train Station can be reached in 20 to 40 minutes by car or taxi.
Lyon Saint-Exupéry Airport is about 1h10min away by car.
Pets are allowed at Villa Florentine (supplement applicable). We recommend that you let us know in advance.
Yes, baby cots and specific equipment can be made available on request.
Yes, free WiFi is available throughout the hotel.
Villa Florentine accepts major bank cards (Visa, Mastercard, American Express) as well as cash payments.
Yes, Villa Florentine has a gourmet restaurant and a bistronomic counter.
Yes, an elegant bar area is available to enjoy cocktails, wines and spirits in an intimate setting.
Yes, Villa Florentine offers a wellness area including:
- Heated outdoor pool (in season)
- Sauna
- Hamam
- Fitness room
- Treatment rooms and massages
The wellness area is accessible every day to hotel guests. Treatments are available upon reservation.
The outdoor pool is heated and accessible all year round, depending on weather conditions.
Yes, the hotel has a modular lounge suitable for meetings, seminars and professional events.
Birthdays, cocktails or private dinners can be tailor-made.
Yes, they have Wi-Fi, video projector, screen and equipment adapted to professional events.
Yes, our concierge service can organize:
- Restaurant reservations
- Private tours
- Wine tastings
- Private transfers
- Customized local and cultural experiences
Yes, Villa Florentine is committed to providing its guests with the utmost comfort and accessibility.
The establishment offers facilities adapted for guests with reduced mobility, including easy access to certain areas and specially designed rooms.
Our teams are available to address your specific needs and assist you in organizing your stay. We encourage you to contact us prior to your arrival to ensure we can provide the most appropriate arrangements for you.
Yes, it's absolutely possible to gift a stay with our gift vouchers. We invite you to visit our dedicated gift voucher section to discover our various offers.
Yes, our front desk is open 24/7 to assist you at any time. For any further inquiries, please contact us at [email protected].
Yes, we offer a concierge service to assist our guests during their stay. For any special requests, please don't hesitate to email us at [email protected].
Oui, nos suites conviennent parfaitement aux familles, notamment nos suites deux chambres qui offrent davantage d’espace et de confort.
Yes, spa access is included for hotel guests. Massages are available by prior reservation only. Please contact us at [email protected].
Yes, we host a brunch every Sunday from 11 AM to 1:30 PM. Please remember to book your table by phone at 04 72 56 56 56 or directly on our website.
Enjoy a brunch at €70 per person, featuring savory and sweet creations, seasonal fruits, pastries, and large family-style dishes to share.
We also have a tea room open to both hotel guests and the public, subject to availability.
La Villa Florentine features 36 rooms and suites ranging from 23 to 128 sqm.
Villa Florentine offers 11 categories of rooms and suites:
- Superior
- Deluxe
- Deluxe Terrace
- Junior Suite Mezzanine
- Junior Suite
- Junior Suite Signature
- Junior Suite Saint Jean View
- Junior Suite Medici
- Suite
- Two-Bedroom Suite
- Two-Bedroom Suite with Terrace
The rooms at Villa Florentine are equipped with:
- Reversible air conditioning
- Free Wi-Fi
- King-size bed
- Minibar
- Room service
- Dressing room
And depending on the room category:
- Coffee machine
- Marshall speaker
- Bathroom with bathtub and/or shower
- Desk area
- Seating area
- Complimentary toiletries
Reservations at Villa Florentine can be cancelled. Please refer to the specific rate you booked and its cancellation policy.
Oui la Villa Florentine dispose d'un restaurant bistronomique, le Comptoir de la Villa Florentine et d'un restaurant gastronomique, la Table de la Villa Florentine.
The gourmet restaurant is open to the public and welcomes guests for dinner from Tuesday to Saturday, from 7:00 PM to 9:15 PM, and for lunch on Saturdays, from 12:00 PM to 1:30 PM. Also open to the public, we welcome guests at Le Comptoir de la Villa Florentine from Monday to Friday for lunch from 12:00 PM to 1:30 PM, and from Thursday to Monday for dinner from 7:00 PM to 9:30 PM.
Yes, breakfast is available to hotel guests. It is served daily from 7:00 AM to 10:00 AM in the breakfast room or in your room.
Yes, Villa Florentine offers a wide selection of gift sets, gift vouchers, and gift cards, perfect for treating your loved ones on any occasion (birthdays, holidays, thank-yous, special events, and more). Whether you are looking for a stay, spa access, a treatment, a relaxing experience, or dinner at our restaurant, La Table de la Villa Florentine, you will find the perfect option to suit your needs and budget. Please feel free to contact us for full details on our offers and to place your order.


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