A first for Burgundy: the concierge at Hostellerie Cèdre & Spa Beaune is recognized by The Golden Keys

This is aground breaking accolade for the region. Mathieu Cailliès, Head Concierge at Hostellerie Cèdre & Spa Beaune has become the first concierge in Burgundy to be recognized by the International Union of Hotel Concierges – The Clefs d’Or.Having spent twelve years working at this hotel, this prestigious accolade,awarded on April 25,2025, is a tribute to his commitment and passion for the art of hospitality.

An outstanding career, recognized by The Clefs d’Or

The Clefs d’Or recognizes concierges around the world who epitomize excellence in their profession through their availability, expertise, network and personalized service. In joining this community, Mathieu Cailliès has the opportunity to become an ambassador for French hospitality. For Mathieu Cailliès, this achievement is the culmination of more than a decade offering Hostellerie Cèdre’s guests a truly unique experience, based on trust, discretion and attentive service which is tailored to each and every individual.

A source of pride for Beaune and Burgundy

In becoming the first Clefs D’Or concierge in Burgundy, Mathieu Cailliès will ensure unprecedented visibility for Beaune and the region. More than a mere guide, he gives guests a chance to get to know the real Burgundy through exclusive destinations and personalized, authentic and unforgettable experiences.

The art of hospitality to rediscover a lost sense of time

In a world which moves at breakneck speed, a Clefs D’Or concierge understands the true value of travel: rediscovering a lost sense of time. A stay at Le Cèdre is a bespoke experience in which every moment becomes a cherished memory.

As Head Concierge, Mathieu Cailliès shows guests another side to Beaune and Burgundy: a private wine-tasting experience at a historic vineyard, an exclusive visit to a wine cellar packed with fine wines, a drive in a classic car around the picturesque hillside villages and much more besides. Every recommendation is designed to offer guests an authentic experience, worlds awayfrom typical tourism, for a truly magical stay at Hostellerie Cèdre &Spa.

From a gourmet dinner to a stroll in the medieval streets of Beaune or a day out in the countryside, this Clefs D’Or concierge transforms every experience into an unforgettable memory, embodying the art of hospitality in the most profound sense. This, after all, is Beauvallon’s definition of hospitality.

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